Frequently Asked Questions
Why does Bruxelles Achat d’Or offer higher prices than others?
Bruxelles Achat d’Or operates directly and is not an intermediary. Because of this, we don’t need to add commissions to our buying and selling process the way many others do.
What do you mean by “operating directly”?
Bruxelles Achat d’Or deals in large quantities within global markets, working directly and exclusively with reputable professionals.
How can I find you in Brussels?
Let us know when you’d like to visit by filling out our contact form, and we’ll provide all the information you need, whether you’re coming from next door, another city, or another country.
Can I visit you even if I don’t bring items to sell?
Yes, of course — you’re always welcome. We’re happy to receive you and answer any questions you may have, with no obligation.
If I bring items to sell and you purchase them, how will I be paid?
We offer secure payment by bank transfer, processed quickly to the account you specify. We fully respect the discretion required for this kind of transaction, and your privacy is always protected.
You mention on your website that sellers from France receive more for their gold or other precious metals. Why is that?
This is accurate. France applies an 8% tax on transactions involving precious metals. This tax doesn’t exist in Belgium, which works in the seller’s favor.
How can I get the best price for what I want to sell?
If you have any doubts, we encourage you to compare offers from other buyers. Thanks to our position in the global market, we’re consistently able to offer some of the highest prices available.
If I’m traveling from another city, like Paris, can you help me find a nearby, quality, and affordable hotel?
Yes, this is part of the service we offer. Since we welcome clients from all over the world, we’re well accustomed to providing this kind of support. Brussels is also a welcoming, easy-to-navigate city.
I’ve never been to Brussels. Is it a large city? How do I get there, and is it easy to find you?
Although Brussels is the capital of Europe, it has a comfortable, human scale and is used to welcoming visitors from around the world. Simply fill out our short contact form, and we’ll send you all the details to make your visit easy.
If I arrive by car, is there safe parking near your location?
Yes, no problem. We’ll provide you with a free parking spot practically next to our store.
Is there a limit to what you can buy from me?
It depends on the item. The easiest way to get a clear answer is to call us at +32 (0)2 534 40 40, and we’ll explain exactly what applies to your specific case. Regulatory limits are notably lower in France than in Belgium.
I’ve inherited some beautiful stones, including diamonds, sapphires, and rubies — some set in jewelry, others loose. Do you buy these kinds of items?
Yes, absolutely. We evaluate all types of stones and jewelry and provide an estimate that is often significantly higher than offers our clients have received elsewhere. Our evaluations are trusted and respected by professionals worldwide.
Do you accept items on consignment?
The easiest way to explore this option is to call us at +32 (0)2 534 40 40 or send us a description of your items through our contact page. We’ll respond promptly with our assessment.
Do I need to make an appointment to visit?
It’s not required, but we highly recommend it so we can receive you with the appropriate discretion and minimal wait time. Call us at +32 (0)2 534 40 40 or reach out by email through our contact page.
How can I know if my item is gold, sterling silver, or platinum, and whether it has value?
We’re recognized worldwide for the accuracy and integrity of our appraisals. You’ll receive clear, precise answers to all your questions, and every estimate is completely free.
If I bring items in for appraisal but don’t sell them, will I be charged?
No, never. All appraisals and evaluations are completely free, with no obligation to sell. Feel free to visit us — there’s no commitment required.
Do you sell jewelry or gemstones?
Yes, we offer an extensive catalog of stones and jewelry at competitive prices.
If I don’t want to sell my items, do you offer any alternatives?
Yes, we offer several other services to meet your needs. Our professional workshop can repair, restore, modify, or even create custom pieces based on your preferences. Come speak with us — we’d be happy to discuss the options.
